Microsoft Certified IT Professional: Windows 7 Enterprise Desktop Technician

The Microsoft Certified IT Professional (MCITP) credential is the premier certification to highlight a professional's area of expertise, such as database administration, database development, business intelligence, messaging, or support.

A Microsoft Certified IT Professional: Enterprise Support Technician (MCITP: Enterprise Support Technician) possesses the high level of knowledge and skills needed to support end users in medium-sized or enterprise environments with the most critical and difficult support issues. This includes the knowledge and skills to diagnose and resolve all types of desktop support issues, as well as issues involving mobile and personal devices.

Requires certification first as a MCTS: Windows 7, Configuring.

Certification Tests Needed:

70-685: Windows 7 Enterprise Desktop Support Technician.

Classes needed to obtain this certification:

• 5 Days - Course 50331:Windows 7 Enterprise Desktop Technician