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Microsoft
Certified Desktop Support Technician (MCDST)
This credential proves that you have the skills to successfully support
end-users and to successfully troubleshoot desktop environments that are
running the Microsoft Windows operating system.
MCDST candidates are required to pass two core exams.
Elective exams are not required. The following table lists Official Microsoft
Learning Products courses and Microsoft Press books that are designed
to help you prepare for these exams. See individual exam preparation guides
for exam availability.
The MCDST credential will not retire with the release
of Windows Vista certifications; it will continue to be supported by Microsoft
and valued by employers and decision makers who use Microsoft Windows
XP.
If you are interested in the upgrade path to Windows Vista,
you will need to take only one exam 70-621, which is anticipated to be
released in February 2007. With that test you will become an MCITP: Enterprise
Support Technician as well as MCDST.
Two Classes and Core Exams Required:
Course 2261: Supporting
Users Running the Microsoft Windows XP Operating System (three days).
Maps to Exam 70–271: Supporting Users and Troubleshooting a Microsoft
Windows XP Operating System
Course 2262: Supporting
Users Running Applications on a Microsoft Windows XP Operating System
(two days). Maps to Exam 70–272: Supporting Users and Troubleshooting
Desktop Applications on a Microsoft Windows XP Operating System
Certification Benefits:
Microsoft Certified Desktop Support Technicians (MCDSTs) receive these
benefits, all accessible through the MCP Member Site:
• Industry recognition
of your knowledge and proficiency with Microsoft products and technologies.
• Access to technical and product information—directly from
Microsoft—through the Microsoft Certified Professional (MCP) Member
Site.
• Access to exclusive discounts on products and services from selected
companies. Some offers are available only to MCSE+Is, MCSEs, MCDBAs, and
MCSDs. Access these benefits by visiting the MCP Member Site.
• MCDST certificate, transcript, wallet card, and lapel pin to identify
you as a Microsoft Certified Professional to colleagues or clients. Electronic
files of logos and transcript may be downloaded from the MCP Member Site
upon certification.
• Invitations to Microsoft conferences, technical training sessions,
and special events.
• Free access to Microsoft Certified Professional Magazine Online,
a career and professional development magazine. (All MCPs may access the
online magazine's security-enhanced content. Some MCPs may also be eligible
to receive the print version of the magazine free; eligibility is determined
by the magazine.)
• A special deal on a subscription to Windows & .NET Magazine,
a leading source of independent, how-to information for IT professionals
working on a Microsoft Windows platform. MCDSTs receive 50 percent off
the retail subscription price. Visit the MCP Member Site for details.
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